Privacy Policy
Last updated: 02/10/2026
This privacy policy is applicable to the Berry website (hereinafter referred to as "Website"), which was developed by Quentin Guidée & Dariouch Darimont (hereinafter referred to as "Service Provider") as a Free service. This service is provided "AS IS".
This Website provides information about Berry, a platform dedicated to cosmetics raw material, formulation, and DIY cosmetic creation. The Website allows Users (hereinafter referred to as “Users”) to access information about Berry, browse and purchase cosmetic materials, raw ingredients and ingredient packs, access formulation-related content and resources, and interact with certain features of the Website.
Data we collect
When Users interact with the Website, voluntarily provide information through forms, create an account, place an order, or contact us, the Service Provider may collect personal data such as name, email address, username, contact details, billing and delivery information, order information, and other information voluntarily provided by the User.
| Data you provide us | Examples |
|---|---|
| Account data | Name, email address, username, password or authentication-related information, and other information associated with your Berry account |
| Order and transaction data | Products purchased, quantities, order history, order date, order status, prices, discounts, and related transaction information |
| Billing and delivery data | Name, billing address, delivery address, telephone number, and other information necessary to process and deliver an order |
| Payment data | Information necessary to process payments, such as payment status, transaction identifiers, and payment method. Payment card details may be processed directly by our payment service providers and are not necessarily stored by the Service Provider. |
| Survey / Form data | Email address, username, and any other information you voluntarily provide when completing a survey or form on the Website |
| Our communications with you | The communications between us when you contact us with questions, comments, support requests, or reports |
| Website usage data | Information relating to your interactions with the Website, such as pages visited, actions taken, browser information, device information, IP address, and information collected through cookies and similar technologies |
Cookies and Tracking Technologies
The Website uses cookies and similar tracking technologies to operate the Website, understand how Users interact with our Services, and measure and improve our advertising campaigns.
These technologies may include:
| Technology | Purpose |
|---|---|
| Essential cookies | Necessary for the operation, security, and basic functionality of the Website. |
| Analytics cookies | Help us understand how visitors use the Website, such as which pages are visited and how the Website performs. |
| Advertising and marketing cookies | Used to measure advertising campaigns, understand interactions with our advertisements, and, where permitted, help us show or measure more relevant advertisements. |
Where required by applicable law, non-essential cookies and tracking technologies will only be activated after obtaining the User's consent.
Users may manage or withdraw their cookie consent at any time through the Website's cookie settings, where available. Refusing or withdrawing consent may affect certain Website functionalities or the relevance and measurement of advertisements.
We use the different cookies and tracking technologies :
- Meta Pixel for Berry (provided by Meta Platforms Ireland Limited)
How we use your data
Once we collect your data, we use it in a few different ways:
| How we use your data | What this means |
|---|---|
| Providing and managing orders | We use your data to process and manage purchases, confirm orders, provide order-related communications, manage returns or customer requests, and provide the products and services requested by Users. |
| Processing payments | We use relevant information to process payments and to prevent or investigate fraudulent or unauthorized transactions. Payment processing is handled by third-party payment service providers (Mollie and Stripe). |
| Shipping and delivery | We use your name, contact details, delivery address, and order information to prepare and deliver orders and to communicate with Users regarding delivery. |
| Managing User accounts | Where available, we use account information to create and manage User accounts, authenticate Users, and provide account-related functionality. |
| Delivering our Services | We use your data to provide information about our project, manage your survey responses, communicate with you via email (including newsletters and updates), and respond to your inquiries. |
| Improving our Services | We use your data to monitor our Services, improve performance and effectiveness, and enhance customer service functionality. |
| Compliance and Protection | We may use your data to comply with legal obligations, respond to lawful requests, protect our creators and rights (including defending against legal claims), meet legal or reporting requirements, enforce our terms and policies, and prevent or investigate fraudulent, harmful, or illegal activities. |
How we share your data
| Who we might share your data with | Why we might share your data with them |
|---|---|
| Payment Service Providers | We may share relevant information with third-party payment service providers to process and confirm payments, prevent fraud, and manage payment-related issues. |
| Shipping and Delivery Providers | We may share information such as your name, delivery address, contact details, and order information with shipping and delivery providers in order to fulfill and deliver your orders. |
| Meta Platforms Ireland Limited | We may use Meta's advertising and measurement technologies, including the Meta Pixel, to measure advertising campaigns, understand interactions with our Website, and improve our marketing activities. Where required by applicable law, such technologies are used only after obtaining the User's consent. |
| Service Providers and Partners | Certain companies and individuals provide services on our behalf or help us operate our Services. These providers may perform hosting, email delivery, marketing, IT, customer service, or analytics services. We may also collaborate with partners on distribution or co-branded experiences. |
| Professional Advisors | We may share your data with professional advisors (lawyers, auditors, bankers, insurers) if necessary. |
| Authorities and Others | We may share your data with law enforcement, government authorities, and private parties for compliance or protection purposes. |
| Business Transferees | In the event of a business transaction (merger, acquisition, divestiture, dissolution, bankruptcy, or sale of assets), we may share or transfer your data during or in anticipation of the transaction. |
We take commercially reasonable steps to ensure third parties provide a level of protection consistent with this Privacy Policy. However, aside from service providers and affiliates, these third parties may use information according to their own privacy policies.
Legal Bases for Processing
Depending on the circumstances, we process personal data on the following legal bases under the GDPR:
- Consent: where we ask for your consent, including for certain non-essential cookies, advertising technologies, marketing communications, or other processing activities requiring consent.
- Contractual necessity: where processing is necessary to provide a service or fulfill an agreement with you.
- Legitimate interests: where processing is necessary for our legitimate business interests, provided that these interests do not override your fundamental rights and freedoms.
- Legal obligations: where processing is necessary to comply with applicable laws and regulations.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
How long we keep your data
We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, managing User accounts and orders, handling customer requests, and complying with legal, accounting, tax, and other regulatory obligations.
Different categories of data may therefore be retained for different periods depending on the purpose for which they were collected and the applicable legal requirements.
When personal data is no longer needed, we will delete or anonymize it. If deletion or anonymization is not feasible (e.g., in backups), we will securely store and isolate it until deletion becomes possible.
⚠️ Please note: It is impossible to guarantee complete removal of anything from the internet. Content may still be visible if shared or copied before deletion.
How we secure your data
We use technical, organizational, and physical safeguards (e.g., firewalls, SSL encryption) to protect your data. However, as with any internet activity, there is always risk, and we cannot guarantee 100% security.
If a data breach occurs, we will notify you as required by law and take appropriate measures.
General audience service
Our Services are intended for a general audience and are not directed toward children under 12. If we learn we collected data from a child under 12 without parental consent, we will delete it.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. If significant changes are made, we will notify you by email, a notice on the Website, or as otherwise required by law.
By continuing to use our services after updates, you accept the changes.
Your Consent
By using the Website, you consent to the Service Provider’s processing of your information as set forth in this Privacy Policy. Processing includes collecting, storing, deleting, using, combining, and disclosing information.
Rights
In accordance with applicable data protection regulations (including GDPR), you have control over your personal data and may exercise your rights at any time, free of charge:
- Right of access: Request confirmation if data concerning you is processed and access related information (Article 15 GDPR).
- Right to rectification: Correct inaccurate or incomplete data (Article 16 GDPR).
- Right to erasure: Request deletion of your data in cases provided by Article 17 GDPR.
- Right to restriction of processing: In cases provided by Article 18 GDPR.
- Right to data portability: For data you provided yourself, when processing is based on consent or contract (Article 20 GDPR).
- Right to object:
- To processing based on Service Provider’s legitimate interests (Article 21.1 GDPR).
- To processing for marketing purposes, including profiling (Article 21.2 GDPR).
- Right to decide the fate of your data after death: To designate whether your data should be communicated to a third party.
➡️ You may withdraw consent at any time (without affecting prior lawful processing).
To exercise your rights: Email us at support@berrydiy.com.
The Service Provider undertakes to respond within 1 month of receiving your request (extendable by 2 months if necessary). You will be informed in case of delays.
If we cannot comply with your request, you will be informed of the reasons, and you have the right to file a complaint with a supervisory authority or seek judicial remedy.
Contact us
If you have any questions regarding privacy while using the Website, or about our practices, please contact us at: 📩 support@berrydiy.com